It was challenging to attract vacation owners to attend the yearly owner’s meeting. Coming
up with clever themes, enticing them with giveaways and providing a wealth of information
about making the most of their timeshare points just wasn’t enough. Working with the in-
house brand team, we dug deeper to develop a concept that vacation owners could relate
to, which led to the creation of the ARDA-winning Annual CLUB WYNDHAM Food and Wine
Festival.
The purpose of this event was to communicate that the owners were valued as
customers and appreciated for their investment of time and money into the
company. It began with an educational wine tasting session that ended with a raffle
for a prize. A food tasting session followed, allowing the owners to take a culinary
journey while learning about how to maximize their vacation points. The event
concluded with a business meeting.
The idea was to create an exclusive, bold and fun event experience for Wyndham's vacation owners to make them feel like the company they invested in also invests in them through education and appreciation.
We started with black to set the tone of exclusivity for the event and then we combined that with vibrant colors reminiscent of food such as tomato, pomegranate, orange juice, tangerine, celery, spinach and cabernet.
The design of the print pieces got the guests excited about going to the event and also kept them engaged while they were there.
The invitation had to stand out in the mailbox, immediately communicating the importance and exclusivity of this event. As the invited guest opened the napkin invitation, the story began to unfold of a memorable weekend where they were going to be wined and dined by a plethora of fun and educational experiences that they could truly indulge in.
"So I have to taste all of the wine first before entering a raffle to win? Ok, if I MUST..."
We made it irresistible for the guests to learn more about the business and provide
Wyndham with their marketing information. You see, this passport had two
purposes. It was a fun, interactive tool for the wine tasting portion of the event,
which also served as an educational experience. It then served as a raffle ticket that
the guests turned in with their information at the end.
